Customer Support

1. Each piece is handmade to order.
2. Please expect 2 weeks for delivery for LoveLetters and Sundari, 4-6 weeks for all other collections.
3. All jewelry is custom made.
4. Return for credit only, unless prior arrangements have been approved.
5. You acknowledge that although Mauri Pioppo has attempted to accurately depict the colors of the Mauri Pioppo products offered on the Site, the color displayed is dependent on many different factors including the display of your computer monitor. As such, you further acknowledge that Mauri Pioppo is not responsible for any inaccuracies or color variations in the products you purchase from the Site. Moreover, the products may be depicted larger or smaller than their actual size depending on your monitor and/or computer settings.
6. In the event of an error in pricing on the Site, Mauri Pioppo reserves the right to correct such error, and in Mauri Pioppo’s sole discretion, to refuse or cancel any order placed for a product at an incorrect price. All prices listed on this site are in U.S. dollars.

For all other inquiries, please contact us via email.